Skip to main content

Soft Skills
Soft Skills
  • Prospects are more likely to buy from a salesperson they like and trust. The right soft skills can directly help you drive revenue and grow your business.
  • Learn how to use them in your favour: ask questions and post tips about Soft Skills in your industry, in your country, in your work.
  • Click Follow to always stay posted ↗️
0 questions
44 posts

Sign up for free today or log in now to follow this topic, join the discussion, and always stay updated.

🎥 How to customise your notification preferences, follow topics and join channels in the Sales Community.

Simon Schoop
Managing Director, enabling digital change and innovation

Inbound requests

The strongest selling point is if it’s a customer who has already worked with us.
Recently the assistant of the MD of a 2019 client of ours contacted me to get a proposal for a seminar. We eleaborated a concept and afterwards chased her for a deinitie reply. Did not get it. Then their MD called me on a Friday to ask how the status is - i did not call him before because I thought this lead is coming from him so I did not want to bother him. WRONG. He asked me to always contact him directly when... (More)

Habilidades interpessoais: o segredo das vendas que quase todos os gerentes esquecem

Ao usá-las da maneira correta, elas podem impactar a receita e ajudar no crescimento da empresa. Entre as principais habilidades pessoais, destacamos:

  • Comunicação (por telefone, por e-mail, pessoalmente)
  • Escuta ativa e capacidade de fazer as perguntas certas
  • Criação e manutenção de relacionamentos

Os prospectos se sentem mais inclinados a comprar de vendedores nos quais confiam e com quem têm afinidade. Por isso é importante que os leads gostem de falar com seus representantes e que estes criem relacionamentos com os leads. O tipo de vendedor que consegue se sair melhor é aquele com habilidades interpessoais incríveis: ele mantém relacionamentos,... (More)

Destrezas sociales: esa gran arma de ventas que casi todos los gerentes ignoran

Unas adecuadas destrezas sociales pueden ayudarte a generar más ingresos y a hacer crecer tu negocio. Algunas de las destrezas sociales más importantes son:

  • La comunicación (por teléfono, por correo electrónico, en persona)
  • La escucha activa y la capacidad de hacer las preguntas correctas
  • Crear afinidad y mantener las relaciones

Es más probable que un cliente potencial le compre a un vendedor que le agrade y en quien confíe. Es por esto que lo ideal es que los leads disfruten de hablar con tus representantes de ventas, y es deseable que los representantes construyan relaciones con los leads.... (More)

Thursday Topic: Success Stories 💪🏆

This week the focus is on you: tell your community peers your success stories (pro tip: you don't need to be a Pipedrive user, we just want to spread the good news!)

  • How did you flip that lead that seemed lost into a deal and a signed contract?
  • What was your lightbulb moment about the best way to approach negotiation?
  • Did you ever have to make a risky split-second decision that's now part of your success strategy?

There are no small wins! Share your stories here.