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Please fix. I need to reply to the email I'm CC'd.

Please fix. I need to reply to the email I'm CC'd.

I'm CC'd on the email. But I can't hit the reply button. Of course I want to reply within the CRM. 

  • Reply to Email <--- PLEASE FIX.

NOTE: Why can't I upload an image to the forum? I'm trying to upload a screenshot, it requires a video type or pdf type, ugg.  So I made a PDF. It's attached.

 

Absolutely love the CRM, would just like to enable this common and expected workflow.

Boris TsibelmanPipedrive Expert
AxisConsulting.io | I help companies streamline their process with automation by unlocking the power of technology

Try reaching out to support@pipedrive.com1

Hi @Joost de Groot7 , I'm sorry to hear you're having this inconvenience.

Please clear the cache and cookies in your browser and try again: How do I clear my browser's cache and cookies?5

If the issue persists, please reach out to our Support team2 and they will help you. For urgent or technical issues Support is always the most adequate and quickest channel of communication. Thank you!

Wanted to say Thank You!

I wanted to give a quick shout out to the Pipedrive customer service. I've worked with SO many different cloud based SaaS services and I believe that the industry forgets that SaaS is just that ... A SERVICE. Many companies turn their solution into a numbers game that funnel in and churn out customers. Pipedrive ALWAYS has the most positive, caring and truly helpful team that I've worked with.

I recently had a problem that took about a week to solve (I won't bore you with the details) but, instead of being assigned a ticket number and having to plan... (More)