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Sales & Account Manager

ํŒŒ์ดํ”„๋“œ๋ผ์ด๋ธŒ ์›Œํฌํ”Œ๋กœ์šฐ ์˜ˆ์‹œ: ์„ฑ์‚ฌ๋œ ๊ฑฐ๋ž˜์˜ ๋ณต์ œ + ๋ณต์ œ๋œ ๊ฑฐ๋ž˜์˜ ํŒŒ์ดํ”„๋ผ์ธ ์ด๋™

์งˆ๋ฌธ: ํŒŒ์ดํ”„๋“œ๋ผ์ด๋ธŒ์—์„œ Sales ๋‹จ๊ณ„๋ฅผ ๊ด€๋ฆฌํ•˜๋Š” ๋ฐฉ๋ฒ•์€ ์•Œ๊ฒ ๋Š”๋ฐ, Customer Success๋‚˜ Account manage๋Š” ์–ด๋–ป๊ฒŒ ์ง„ํ–‰ํ•ด์•ผ ์ข‹์„๊นŒ์š”?

๋‹ต๋ณ€: ํŒŒ์ดํ”„๋“œ๋ผ์ด๋ธŒ์˜ ์›Œํฌํ”Œ๋กœ์šฐ + ๋ณต์ˆ˜ ํŒŒ์ดํ”„๋ผ์ธ ์ƒ์„ฑ์„ ํ†ตํ•ด ์˜์—…์ด ์™„๋ฃŒ๋œ ๊ฑฐ๋ž˜์˜ ๊ด€๋ฆฌ๊ฐ€ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค.


  1. ๊ณ„์•ฝ์ด ์™„๋ฃŒ๋œ ๊ฑฐ๋ž˜๋ฅผ ์˜์—…ํŒ€์ด ์•„๋‹Œ ๊ณ ๊ฐ๊ด€๋ฆฌ ํŒŒํŠธ์—์„œ ๊ด€๋ฆฌํ•˜๊ณ  ์‹ถ์„ ๋•Œ
  2. Account managing์„ ํ†ตํ•ด Upsell / Onboarding ์ง„ํ–‰์ƒํ™ฉ์„ ํŠธ๋ž˜ํ‚นํ•˜๊ณ  ์‹ถ์„ ๋•Œ

์ด ๊ฒฝ์šฐ, ์„ฑ์‚ฌ๋œ ๊ฑฐ๋ž˜์˜ ๋ณต์ œ ๋ฐ ๋ณต์ œ๋œ ๊ฑฐ๋ž˜์˜ ํŒŒ์ดํ”„๋ผ์ธ์„ ์ด๋™ํ•จ์œผ๋กœ์„œ ์˜์—… ์‹œ ์ถ•์ ๋œ ๋ฐ์ดํ„ฐ๋ฅผ ์œ ์ง€ํ•˜๋ฉฐ ๊ณ ๊ฐ๊ด€๋ฆฌ๋ฅผ ์ง„ํ–‰ํ•˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

< ์„ฑ์‚ฌ๋œ ๊ฑฐ๋ž˜์˜ ๋ณต์ œ ๋ฐ ๋ณต์ œ๋œ ๊ฑฐ๋ž˜์˜ ํŒŒ์ดํ”„๋ผ์ธ ์ด๋™ ์›Œํฌํ”Œ๋กœ์šฐ ์ž๋™ํ™” ์˜ˆ์‹œ >

  • ์›Œํฌํ”Œ๋กœ์šฐ ํ๋ฆ„
  1. ํŠน์ • ํŒŒ์ดํ”„๋ผ์ธ์—์„œ ๊ฑฐ๋ž˜๊ฐ€ ์„ฑ์‚ฌ๋จ (ํŠธ๋ฆฌ๊ฑฐ)
  2. ์„ฑ์‚ฌ๋œ ๊ฑฐ๋ž˜๋ฅผ ๋ณต์ œ
  3. ๋ณต์ œ๋œ ๊ฑฐ๋ž˜๋ฅผ ์ƒˆ๋กœ์šด ํŒŒ์ดํ”„๋ผ์ธ์œผ๋กœ ์ด๋™

1. ์›Œํฌํ”Œ๋กœ์šฐ ์ƒ์„ฑ ํ›„ 'ํŠธ๋ฆฌ๊ฑฐ'๋ฅผ '์—…๋ฐ์ดํŠธ๋œ ๊ฑฐ๋ž˜' ๋กœ ์„ค์ •ํ•ฉ๋‹ˆ๋‹ค.

2. ์›Œํฌํ”Œ๋กœ์šฐ๊ฐ€ ์‹คํ–‰๋  '์กฐ๊ฑด'์„ ์„ค์ •ํ•ฉ๋‹ˆ๋‹ค. (์›Œํฌํ”Œ๋กœ์šฐ๊ฐ€ ์ ์šฉ๋  ๊ฑฐ๋ž˜๋ฅผ ๊ตฌ๋ถ„ํ•ฉ๋‹ˆ๋‹ค)

3. ์กฐ๊ฑด ๋ฐœ๋™ ์‹œ '์กฐ๊ฑด์— ๋งž๋Š” ๊ฑฐ๋ž˜๋ฅผ ๋ณต์ œ'ํ•˜๋Š” ์•ก์…˜์„ ์ง€์ •ํ•ฉ๋‹ˆ๋‹ค.

4. ๋ณต์ œ๋œ ๊ฑฐ๋ž˜๋ฅผ ์ด๋™์‹œํ‚ฌ ํŒŒ์ดํ”„๋ผ์ธ ๋ฐ ์ด๋™ ์‹œ ๊ฑฐ๋ž˜์˜ ์ƒํƒœ๋ฅผ ์ง€์ •ํ•ฉ๋‹ˆ๋‹ค.

์œ„์™€ ๊ฐ™์ด ์›Œํฌํ”Œ๋กœ์šฐ๋ฅผ ์ด์šฉํ•ด ์„ฑ๊ณตํ•œ ๊ฑฐ๋ž˜์˜ ์ž๋™ ๋ณต์ œ ๋ฐ ๋ณต์ œ๋œ ๊ฑฐ๋ž˜๋ฅผ ์›ํ•˜๋Š” ํŒŒ์ดํ”„๋ผ์ธ์œผ๋กœ ์ด๋™์‹œํ‚ฌ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.


  1. ๋ณต์ œํ•  ๊ฑฐ๋ž˜์˜ ์กฐ๊ฑด์‹์€ ๋ฐ˜๋“œ์‹œ '๊ฑฐ๋ž˜ ์ƒํƒœ' / '๊ฑฐ๋ž˜ ํŒŒ์ดํ”„๋ผ์ธ'์ด ํฌํ•จ๋˜์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
  2. ๋ณต์ œ๋œ ๊ฑฐ๋ž˜๋ฅผ ์˜ฎ๊ธฐ๊ธฐ ์œ„ํ•œ ์•ก์…˜์—์„œ๋Š” 'ํŒŒ์ดํ”„๋ผ์ธ ๋‹จ๊ณ„'๊ฐ€ ์ง€์ •๋˜์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
  3. '์ƒํƒœ' ์˜ ๊ฒฝ์šฐ, ์šด์˜ ํ˜„ํ™ฉ์— ๋”ฐ๋ผ '์„ฑ๊ณต' ํ˜น์€ '์ง„ํ–‰ ์ค‘'์œผ๋กœ ๊ฑฐ๋ž˜๋ฅผ ์ด๋™์‹œํ‚ฌ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด์™ธ์—๋„ ๊ถ๊ธˆํ•˜์‹  ์ ์€ ์–ธ์ œ๋“  ์ปค๋ฎค๋‹ˆํ‹ฐ์— ๊ธ€์„ ๋‚จ๊ฒจ ์ฃผ์„ธ์š”!
ํ•ด์‹œ์Šค๋ƒ…์€ ํŒŒ์ดํ”„๋“œ๋ผ์ด๋ธŒ์˜ ์›ํ™œํ•œ ์ด์šฉ์„ ์œ„ํ•ด ์ตœ์„ ์„ ๋‹คํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค :)

Pipedrive development and integration resources

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Lubiฤ™ to!




Lars Holmstrรถm

Byta namn pรฅ aktivitet

Tips pรฅ hur man byter namn pรฅ aktivitet, som det รคr nu sรฅ fรฅr jag upp samtliga namn men รถnskar naturligtvis enbart befintliga kontakter pรฅ organisationen,

@aktivitet @bytanamn