Hello everyone! I'm having problems concerning organization duplicates. According to Pipedrive, orga

Valentine_6004
Member Posts: 5 VERIFIED MEMBER


Hello everyone! I'm having problems concerning organization duplicates. According to Pipedrive, organizations are considered duplicates when their names and address fields are the same. However, I have a looooot of duplicated organizations with just a slight difference in their address. Is it possible to change the parameters so that only names are taken into account ?
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Answers
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Hi @Valentine !
Yes, this is possible. Please reach out to our Support team, as they are the ones who can change the duplicate detection rules in your company. Make sure that the person speaking to our team is an Admin user (only they can make this type of request) and that they know what new rule they want to be implemented.
https://community.pipedrive.com/user/valentine0
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