When merging contacts, is it possible to have the participation tags merge? I am often merging two d

Rei Champion
Rei Champion Member Posts: 1 VERIFIED MEMBER
edited July 2022 in Sales CRM #1
When merging contacts, is it possible to have the participation tags merge? I am often merging two different people and I want to capture all of the participation tags on both profiles; currently one is overwriting the other.
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  • Inês Batata
    Inês Batata Posts: 2,011 VERIFIED MEMBER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited June 2022 #2

    Hi @Rei Champion !

    At the moment that is not possible, as each Contact can only have one tag at a time; you can preview the result of your merge before going ahead with it by clicking the "preview" button and decide what you want to do.

    As a workaround, I suggest you create a custom multiple-option field that you use instead of labels.

    In any case, I can see how multiple labels per contacts could be useful and I've made sure to forward your suggestion to our team for consideration in future developments.

    https://community.pipedrive.com/user/rei_champion
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