Would automated confirmation email/texts be helpful when scheduling meetings?

kiloWatt Solar
kiloWatt Solar Member Posts: 5 VERIFIED MEMBER
First Comment
edited April 24 in Workflow Automation #1
Would automated confirmation email/texts be helpful when scheduling meetings?
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Comments

  • Cenk Tukel
    Cenk Tukel Member Posts: 6 VERIFIED MEMBER
    Third Anniversary Photogenic First Comment
    edited May 2022 #2

    Yes... Pipedrive's scheduling tool is "OK" but does not meet the needs of many of us - we use Calendly for all scheduling, not Pipedrive and would love to use Pipedrive.

    What is missing:

    • Automated email (and potentially SMS) reminders. More than one. E.g. right after scheduling, 1 day before and 15 minutes before.
    • Add to calendar links to be available after the scheduling and also we should be able to add the "Add to Calendar" links to our reminder emails.
    • Customized reminders (where we add our own text, Add to calender link, next steps and links/buttons to send the prospect to a new page such as a survey even within Pipedrive)
    • Options to show availability from different calendars, not define in Pipedrive as we all have multiple calendars.
    • Option to let the prospect choose from multiple meeting locations (Zoom, Google Meet, Phone call, a specific URL, etc.)
    • Simply, what Calendly does is great and all its features are used by us, which Pipedrive is lacking.
  • Adam Metz_15020
    Adam Metz_15020 Member Posts: 9 VERIFIED MEMBER
    edited April 2021 #3
    If this feature worked, I would use Pipedrive rather than Calendly.
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