hello all, I would like to ask you if there is a way that the active ticket that a client has on fre

Periklis
Periklis Member Posts: 8
edited July 2022 in Apps and Integrations #1
hello all, I would like to ask you if there is a way that the active ticket that a client has on freshdesk could be displayed on pipedrive as well. Thank you

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 949 COMMUNITY MANAGER
    First Anniversary 5 Insightfuls 5 Likes First Comment
    edited July 2021 #2
    Hi @Periklis , that is not possible I'm afraid. What I could suggest is trying a workaround using automations that create a note or even update a custom field. Using a tool such as Zapier or similar 🙂
  • Periklis
    Periklis Member Posts: 8
    edited July 2021 #3
    thank you very much for the update @Manuel Oliveira !