hello all, I would like to ask you if there is a way that the active ticket that a client has on fre

Periklis
Periklis Posts: 8
edited July 24 in Apps and Integrations #1
hello all, I would like to ask you if there is a way that the active ticket that a client has on freshdesk could be displayed on pipedrive as well. Thank you

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 602 COMMUNITY MANAGER
    100 Comments 25 Likes 5 Answers Community Manager
    edited July 2021 #2
    Hi @Periklis , that is not possible I'm afraid. What I could suggest is trying a workaround using automations that create a note or even update a custom field. Using a tool such as Zapier or similar 🙂
  • Periklis
    Periklis Posts: 8
    edited July 2021 #3
    thank you very much for the update @Manuel Oliveira !