hello all, I would like to ask you if there is a way that the active ticket that a client has on fre

Periklis
Periklis Member Posts: 8 VERIFIED MEMBER
edited July 2022 in Apps and Integrations #1
hello all, I would like to ask you if there is a way that the active ticket that a client has on freshdesk could be displayed on pipedrive as well. Thank you
Tagged:

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,294 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    edited July 2021 #2
    Hi @Periklis , that is not possible I'm afraid. What I could suggest is trying a workaround using automations that create a note or even update a custom field. Using a tool such as Zapier or similar 🙂
  • Periklis
    Periklis Member Posts: 8 VERIFIED MEMBER
    edited July 2021 #3
    thank you very much for the update @Manuel Oliveira !
This discussion has been closed.

Categories