Is there a way for Admins to see emails from salespeople to contacts that they are not included in?
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We are finding that multiple people are talking to the same contact without knowing. Is there a way for admins to be able to track or see emails between contacts and salespeople?
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Answers
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Hi,
The only way is to activate the option "Share all my linked email conversations with others in my company":
Like this, each email lined to a contact all appear on the historic and all the salespeople can see the emails sent and received by the contact.
I hope this explanation answers your question!
Do not hesitate to come back to me if necessary.
Have a great day ! 👋
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