Trigger Email Automation only first time project (deal) is moved to a phase
McInnis Posts: 3
I would like to send an email when a deal or project is moved to a phase for the first time. Based on my workflow, however, it may be that the deal or project gets moved out of that phase and back into it later on - maybe many times.
Is it possible to trigger the email automation only the first time a deal or project gets moved into that phase so that the contact isn't seeing all the times the project gets moved around on our workflow?
Amit Sarda - Pipedrive Consultant - AmitSarda.xyz Posts: 1,238
You can use the 'has been' condition or use a custom field to log if an email has already been sent.1