Trigger Email Automation only first time project (deal) is moved to a phase

McInnis
McInnis Member Posts: 3 VERIFIED MEMBER
5 Up Votes First Comment
edited July 2023 in Sales CRM #1

I would like to send an email when a deal or project is moved to a phase for the first time. Based on my workflow, however, it may be that the deal or project gets moved out of that phase and back into it later on - maybe many times.

Is it possible to trigger the email automation only the first time a deal or project gets moved into that phase so that the contact isn't seeing all the times the project gets moved around on our workflow?

Comments

This discussion has been closed.