Trigger Email Automation only first time project (deal) is moved to a phase

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McInnis
McInnis Member Posts: 3 VERIFIED MEMBER
5 Up Votes First Comment
edited July 2023 in Sales CRM #1

I would like to send an email when a deal or project is moved to a phase for the first time. Based on my workflow, however, it may be that the deal or project gets moved out of that phase and back into it later on - maybe many times.

Is it possible to trigger the email automation only the first time a deal or project gets moved into that phase so that the contact isn't seeing all the times the project gets moved around on our workflow?

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