Campaign emails not generating any responses or emails

Darren Patterson
Darren Patterson Member Posts: 5 VERIFIED MEMBER
10 Comments
in Campaigns and Email Marketing #1

Have sent about 20 campaigns so far but have never had any bounces or out of office replies or any actual positive or negative response from them. Anyone else had this issue? Send the same campaign to the same list on mailchimp or hubspot and I get responses and out of office replies etc? Have tried opening a case with support but no joy. Something appears very, very broken

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Answers

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,610 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    #2

    Try adding a couple of your own emails to the recipients' list to ensure they are at least being sent.

  • Darren Patterson
    Darren Patterson Member Posts: 5 VERIFIED MEMBER
    10 Comments
    #3

    That was #intelligent...I know they are being sent...#clearly...my question is what is the infrastructure being used for sending, I believe its a new product and they are being overly cautious with recent regulations etc...BUT I am not receiving replies...thats the REAL ISSUE....??

  • Andrew Noakes
    Andrew Noakes Member Posts: 10 VERIFIED MEMBER
    Third Anniversary Name Dropper First Comment
    #4

    this is happening to me too. Absolute junk!

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 157 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #5

    Hey there!

    Something might have stopped these Campaigns from being fully sent. My advise is reaching out to our Customer Support in those cases, so that the team can check the status of these specific Campaigns in the backend of the account.

    Thank you.

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