How to activate email connection?

WhitneyEasyTip
WhitneyEasyTip Member Posts: 1 VERIFIED MEMBER
edited March 14 in Campaigns and Email Marketing #1

Hi all, trying to set up some marketing email automation and I can't add emails to workflow as getting error stating "activate your email connection to use this action". What does this mean?

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  • Pipedrive User 164
    Pipedrive User 164 Member Posts: 163 VERIFIED MEMBER
    100 Comments Second Anniversary 25 Up Votes 25 Likes
    #2

    I would probably try the in app customer support for this one.

  • Kreete K
    Kreete K Pipedrive Team Posts: 347 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments 25 Likes 5 Answers
    #3

    Hi @WhitneyEasyTip

    In this case indeed, if the issue persists, please reach out to our in-app Support or send an email to support@pipedrive.com - our agents are able to identify your account, see needed settings and guide you further!

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