Smart BCC and gmail (Google workspace) transfert

CedricC
CedricC Member Posts: 1
Photogenic
edited September 2022 in Sales CRM #1

Hi,

My mail domain is provided by Google. I tried to setup some filters to transfer email to my smart bcc address.

To do this, I tried to add my bcc address to transfer list is gmail --> gmail send a verification code from address '[email protected]'

I tried to add '[email protected]' to allowed address in Pipedrive, but this send a verification code to this address --> so, I can't confirm 🤔

Does anyone have a workaround ?

Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 356
    5 Likes First Anniversary First Answer Name Dropper
    PIPEDRIVE TEAM

    Hi @CedricC

    I would be interested to see some workarounds also. As far as we know it is not possible with Gmail to set it up automatically due to explained limitations.


    I believe Gmail uses different email addresses for forwarding and the confirmation that Gmail sends is blocked by our system as it is from an automatically-generated unique email address each time. As the confirmation email is from an unknown address in Pipedrive, you cannot confirm Google's security requirement.