Deleting Campaigns

Mark Davies_72351
Mark Davies_72351 Member Posts: 4
First Comment 5 Up Votes Photogenic

Is it just me that needs the ability to delete individual campaigns? They might have been either production tests (not just sending the 'test email' that doesn't pull in variable data), or long finished. this could be archiving if cannot be completely deleted for audit reasons, but some are best just deleted.

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  • James O'Connor_1838
    James O'Connor_1838 Member Posts: 2
    First Comment Photogenic First Anniversary
    PIPEDRIVE TEAM
    edited August 2023 #2

    Can't edit the name of a campaign.

    Can't delete a campaign.

    Campaign doesn't update when new contacts are dynamically added to the campaign filter.

    Can't set it up to send sequences.

    Can't even see a list of who the campaign was sent to.

    I'm really scratching my head wondering why I'd pay for this.

     

  • Dace Kraučuka
    Dace Kraučuka Pipedrive Team Posts: 21
    First Anniversary Name Dropper 5 Likes First Comment
    PIPEDRIVE TEAM
    edited August 2023 #3

    Hello, @James O'Connor 
    My name is Dace, I’m Product Manager for Campaigns. Thank you for reaching out with your concerns, I will try to cover them all.
         Correct me please if I'm wrong, but are you referring to renaming sent-out campaigns? If yes, then we have already planned some small improvements around handling and creating of a campaign and I have added renaming to the list, so it will be done in couple of weeks.
         In regards deletion of a campaign, we are looking into more improvements around handling campaign list, so it will be part of a bit bigger re-shuffling.
         We cannot allow updating of filter audience after campaign has been sent out, as we offer only one-off bulk campaigns, sending out is almost instant 🤷‍♀ . But this is something we are keeping in mind, as we are planning to provide campaign scheduling option for 2022 Q1.
         In regards sequences, this is something I’m working on myself - to deliver first iteration of campaign automations for 2022 Q2. If you are interested, I can include you as prototype tester for it 🙂
         Just this week we released new functionality to create, edit and preview filters directly inside campaign creation, so you can review your audience conveniently before sending it out. In extra to that, we have task in our backlog to add complete audience list to campaign report, so that should be delivered rather shortly, too. 

    If you have any more questions or concerns, I will be happy to answer them for you.

  • emretoy
    emretoy Member Posts: 3
    First Comment
    edited August 2023 #4

    Greetings,


    I can't delete campaigns that I have previously sent for testing purposes. This affects my reports. Can we find a way to delete them?


    In addition, we want to group campaigns. Because we don't do campaigns in the same style all the time. This again affects our reporting. I kindly ask for your support on these two issues.

    11.png 105.8K
  • Sophie
    Sophie Pipedrive Team Posts: 102
    First Comment 5 Likes First Anniversary First Answer
    PIPEDRIVE TEAM
    edited August 2023 #5

    Hi @emretoy!

    If a campaign has already been sent, that campaign can not be deleted. You will still be able to delete that campaign if it is a draft in your account. However, I would be happy to pass this feedback along to our product team!

    Regarding reporting, I would be interested to know what you are looking to report on. We do have campaign reporting as you can see here- Campaigns: reporting

    If you are looking to create an insight report in Pipedrive, you can filter for specific campaigns you have sent- perhaps adding something similar to visually group these campaigns may be helpful and make filtering for campaigns easier. For example, one "group" of campaigns will always start with "group 1."

    I hope this helps, but please feel free to reach out to our support team via chat or email - they'll be able to assist with any questions you may have :)

    Thanks!

  • DCA Admin
    DCA Admin Member Posts: 3
    Name Dropper First Comment First Anniversary
    edited August 2023 #6

    Hi @Sophie

    It would be super helpful if we could delete or just simply move/archive old campaigns. The list gets super cluttered as we continue to build/scale.

    Additionally to echo the original post, it would be helpful if we could "group" campaigns together as a campaign is more than 1 email for us.

    If you could pass this along to the product team, that would be greatly appreciated. As of now, these above factors are contributing to us wanting to potentially switch to mailchimp (or other similar email solutions).

    Thanks

  • ClearleeLucas
    ClearleeLucas Member Posts: 1
    First Comment
    edited August 2023 #7

    I have only 1 test campaign published and I can see how this is going to get super annoying very quickly. This is especially irksome as we want to iterate the designs of our multi-email drip campaigns. We may need to consider switching services before getting started.

  • charliparkes
    charliparkes Member Posts: 2
    Photogenic First Comment
    edited August 2023 #8

    Seems bonkers that you can't delete automated campaigns which are not linked to any automations. If I spot an error in a campaign or I have to make some other edits after it's been published, I have no choice but to duplicate it, rename it something like "Automation - OLD" and then it just sits there in my account causing confusion. In one example I have 3 versions of the same automation! I have never come across this in another marketing automation tool before and it seems really strange and unnecessary.

  • Bec
    Bec Member Posts: 5
    First Comment Photogenic First Anniversary

    Really need function to delete or hide old campaigns.

  • Wouter VP
    Wouter VP Member Posts: 1
    First Comment First Anniversary

    Same here: deleting 'test' campaigns would really help us keeping our data clean!

    Thanks for reconsidering.

  • DonQ
    DonQ Member Posts: 1
    First Comment

    Indeed deleting campaigns should be a feature.

    Or at least mark them as archived, so they won't count in stats?

  • harunerbil
    harunerbil Member Posts: 6
    Name Dropper First Comment
    PIPEDRIVE USER

    Hi @Dace Kraučuka

    Is there any news about deleting campaings in pipedrive. This function will be essential for users especially for admins. thanks