It is possible to sync two email accounts?

vidierre
vidierre Posts: 2
First Comment Photogenic
in Sales CRM #1

Hi, I'm a newbie of Pipedrive and I whish to have into email section both my company account and [email protected] account. I have configured both (they are on Office 365) but it seems to me that I can have only one active connection synced.

Is this something plan related or is a platform constrain?

Thank for you help

Tagged:

Answers

  • Kreete K
    Kreete K Moderator Posts: 287
    100 Comments 5 Answers Second Anniversary 5 Likes
    CUSTOMER SUPPORT
    #2

    Hi @vidierre

    Currently, it is only possible to have one active email sync as you discovered already. You can switch between different accounts (disconnect and connect a new one), but it is still 1 ongoing active connection. This is good feedback for the team and we see the need to investigate the option further. However, no clear plans on this just yet.

    You can always keep an eye out on our What's New feed to get updates.

Categories