It is possible to sync two email accounts?

vidierre
vidierre Member Posts: 2
First Comment Photogenic
in Sales CRM #1

Hi, I'm a newbie of Pipedrive and I whish to have into email section both my company account and [email protected] account. I have configured both (they are on Office 365) but it seems to me that I can have only one active connection synced.

Is this something plan related or is a platform constrain?

Thank for you help

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Answers

  • Kreete K
    Kreete K Moderator Posts: 360
    Third Anniversary 100 Comments 25 Likes 5 Answers
    CUSTOMER SUPPORT
    #2

    Hi @vidierre

    Currently, it is only possible to have one active email sync as you discovered already. You can switch between different accounts (disconnect and connect a new one), but it is still 1 ongoing active connection. This is good feedback for the team and we see the need to investigate the option further. However, no clear plans on this just yet.

    You can always keep an eye out on our What's New feed to get updates.

  • Jake Kushner (JLK)
    Jake Kushner (JLK) Member Posts: 44
    Third Anniversary 10 Comments 5 Likes Name Dropper
    #3

    Lots of folks interested in this, and it was announced in Jan to be officially in the works. See / vote on this. thread: https://community.pipedrive.com/discussion/8411/email-alias/p1

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