It is possible to sync two email accounts?

vidierre
vidierre Member Posts: 5 VERIFIED MEMBER
First Anniversary First Comment Photogenic

Hi, I'm a newbie of Pipedrive and I whish to have into email section both my company account and info@mysompany.com account. I have configured both (they are on Office 365) but it seems to me that I can have only one active connection synced.

Is this something plan related or is a platform constrain?

Thank for you help

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Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 350 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments 25 Likes 5 Answers

    Hi @vidierre

    Currently, it is only possible to have one active email sync as you discovered already. You can switch between different accounts (disconnect and connect a new one), but it is still 1 ongoing active connection. This is good feedback for the team and we see the need to investigate the option further. However, no clear plans on this just yet.

    You can always keep an eye out on our What's New feed to get updates.