All call outcomes not showing up after the calls

Martin
Martin Member Posts: 3
First Comment Photogenic

We have set up a few call outcomes in caller settings, but they do not show up after the call is closed.

I am attaching the image screenshot of how it should be as per the Pipedrive knowledgebase. We are just not able to see these outcomes. Is there any setting to make them appear like this screenshot?


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Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper

    Hi Martin!

    There are no specific settings for this. Please check further with our official Support team via in-app chat or email support@pipedrive.com - they are available 24/7. Thank you!

  • Martin
    Martin Member Posts: 3
    First Comment Photogenic

    Thanks for the reply

    But, the screenshot I sent is from your own help system page. I don't understand why we cant see and why we cant set these up