Whatsapp Business

Sophie Hamilton

Hi dev team,

Please can you look proactively sending out messages to contacts via Whatsapp Business / Twilio in the Pipedrive platform. I appreciate the responsive capabilities in the lead gen section.

We currently use Front and prefer to use Pipedrive for everything.

Separately, to respond to Whatsapp Business message in the Pipedrive app would be great as our clients are based in the Middle East!

Thanks!

vijay_dev

Try Two-way SMS, WhatsApp from Pipedrive through Twilio, you can try this marketplace app by Ulgebra https://www.pipedrive.com/en/marketplace/app/twilio-sms-whats-app/c8a6c923cf443ed6

you can send pro-active whatsapp messages

has conversations view to view all the customer messages in one place.

contacts sync

adds note inside contact for new messages

ability to send bulk messages from pipedrive with templates.

vijay_dev

Try Two-way SMS, WhatsApp from Pipedrive through Twilio, you can try this marketplace app by Ulgebra https://www.pipedrive.com/en/marketplace/app/twilio-sms-whats-app/c8a6c923cf443ed6

has conversations view to view all the customer messages in one place.

contacts sync

adds note inside contact for new messages

ability to send bulk messages from pipedrive with templates.

Purnima

Hi

I did have a look at that and it isn't great. The facebook messenger app works really well but I do use WhatsApp so would be amazing if someone could look at that please.

Thanks

Amit Sarda (AmitSarda.xyz)

You can try any of the options mentioned in this post. From the look of it, JustCall would fit the bill.

https://www.amitsarda.xyz/post/integrate-pipedrive-and-whatsapp

Mattquil

I would recommend reaching out to the Pipedrive support team to see if there are any workarounds that you can use. They may be able to help you find a way to send proactive messages and respond to WhatsApp Business messages in Pipedrive without having to use a third-party app like Front.