email tracking should be visible to everyone in the same group

Christian Johansson
Christian Johansson Member Posts: 2 VERIFIED MEMBER
First Comment
edited June 2023 in Ideas and Product Feedback #1

tracking of email should be visible to everyone in the same group or within the company. Without this feature, tracking is unusable.

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  • Bronwen Fraser
    Bronwen Fraser Member Posts: 19 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Likes Name Dropper
    #2

    Hi, I agree on this and I recently asked Pipedrive via support to have this ability. I am the Administrator and I have to prepare Marketing Reports which include who has and hasn't opened marketing emails. The only way I can find out is to go to the User that sent them which is not very practical and he is very busy.

    Pipedrive, is this something that can be done fairly soon?

    Cheers

    Bronwen

  • MGH
    MGH Member Posts: 3 VERIFIED MEMBER
    First Answer First Comment Photogenic
    #3

    Totally agree. It is so limiting that only the user can see what was opened. This is a simple fix!

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