Email sync not working again w/Exchange services

Lauren_3075
Lauren_3075 Member Posts: 2 VERIFIED MEMBER
First Anniversary
in Apps and Integrations #1

We have been using PD for about 3 years. We were constantly having email sync issues on our account and out of shear frustration I upgraded to Enterprise because that was the only way to get a live person on the phone. Nothing has changed, we spend so many man/woman hours on troubleshooting in a "rinse and repeat" cycle (incognito windows, clearing cache, removing email accounts and adding them back in, testing from different browsers, sending test emails, etc. etc. etc.) that PD is becoming unsustainable for us to maintain. I am thinking it is time for us to find another CRM.

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  • CarlosPD
    CarlosPD Posts: 41 VERIFIED MEMBER
    Second Anniversary Pipedrive Team Photogenic First Comment
    #2

    Hey @Lauren_3075 !

    Thank you for sharing your experience with our Email Sync/Support. We are reviewing your cases with our support to find solution to your ongoing issue. We will follow up with you here shortly on your via your open chat with our plan.

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