Delay/Schedule send email - Not Marketing emails
Hi, I'd like to see the ability to delay send or schedule send of emails. I work at all hours of the day/night and sometime weekends. It would be nice to delay the send of the email to ensure I do not get iterrupted by a reply or to have the email delivered at a reasonable hour for the customer. I saw this is a feature with email marketing, I want to point out, this is NOT what I intend to do. I want to delay/schedule send for individual emails.
Thanks,
Leo
Comments
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@Leandro de la Torriente are you manually drafting those or are you automating this somehow? Just want to clarify
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Mike van der Valk said:
@Leandro de la Torriente are you manually drafting those or are you automating this somehow? Just want to clarify
Correct, manually drafted.
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I second this. Delaying an email being sent is huge. And many email programs are now providing this feature. I would really like to see it in Pipedrive as well.
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Thanks for your comment @Bethany Ann George I'm adding your vote to this and will let our team know. Currently there are no immediate plans to build this but it's in the backlog of ideas.
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@Mike van der Valk I also upvote this and have a same scenarios as @Leandro de la Torriente . It doesn't have to be a fancy function to make the people happy (like a strong automation tool for marketing), just an option in the footer area (next to templates OR part of templates) to select a date/time. The use case I've read on a few threads (and I have myself) is that we take spare time at odd hours (weekend/evening) to prep some emails, but we don't want to send it right then. We would prefer to have it send at "8:07am on Tuesday". I upvote this and the other half dozen or more request on same topic
I think another unique thing is that the sales emails are more direct vs a template -- they have been warmed and you are actively working them. So a simple schedule send (as we catch-up on weekends and nights) is key.0 -
Hi @Matthew thanks for the additional comments, I'll so my best to highlight this internally!
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I saw Gmail has a tab to do that. If they don't update Pipedrive soon, Gmail could work in the meantime. You can link the emails sent so they still show up in Pipedrive.
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I vote for it. It is important.
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I vote for it
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I vote for this function too.
I'm currently using the delayed sending option intensively in gmail and am missing it pretty much in the pipedrive inbox. And since pipedrive templates are not available in the gmail pipedrive plugin, I'm loosing the opportunity to take advantage of templates and well scheduled emails. Even the work around of drafting emails in the pipedrive inbox and sending them with gmail, doesn't work since drafts are not synced. @Mike van der Valk there is still some room for improvement and a few things your dev team should put on their development agenda. ;-)
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Jan-Philip Riehle said:
I vote for this function too.
I'm currently using the delayed sending option intensively in gmail and am missing it pretty much in the pipedrive inbox. And since pipedrive templates are not available in the gmail pipedrive plugin, I'm loosing the opportunity to take advantage of templates and well scheduled emails. Even the work around of drafting emails in the pipedrive inbox and sending them with gmail, doesn't work since drafts are not synced. @Mike van der Valk there is still some room for improvement and a few things your dev team should put on their development agenda. ;-)
Thanks for the extra information @Jan-Philip Riehle I agree with you and hopefully we can prioritise this work in the future, I'm going to make sure our team sees your comment 🚀
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Jan-Philip Riehle said:
I vote for this function too.
I'm currently using the delayed sending option intensively in gmail and am missing it pretty much in the pipedrive inbox. And since pipedrive templates are not available in the gmail pipedrive plugin, I'm loosing the opportunity to take advantage of templates and well scheduled emails. Even the work around of drafting emails in the pipedrive inbox and sending them with gmail, doesn't work since drafts are not synced. @Mike van der Valk there is still some room for improvement and a few things your dev team should put on their development agenda. ;-)
Hi Mike,
Great thank you. If there is a need for beta tester let me know. :-) I'm happy to help or explain our current demands.
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Hi, I vote for this as well. Thx
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Adding another vote.
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@Mike van der Valk I communicate with people in many different time zones and use the delay send in Gmail to send the email when I think the recipient is most likely to read it. It would be great to have this feature in Pipedrive as well. I am voting for this feature as well.
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Yes, my vote for it. Would like to see this feature too! Its important for various reasons!
And it could be a really powerful feature and adds value combined with automation depending on certain/ useful triggers.
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Ditto all the other comments. I need a way to schedule follow up template emails, as well as customised emails. Currently I have to go to Outlook to use the send later function
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@Mike van der Valk +1 - having just come from Hubspot to Pipedrive - email templates and scheduled delivery of email is a super feature that it would be great to see implemented in PD
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Yes yes yes. I like to start my day VERY early, but I don't want to be 'that guy' who sends out 5am emails.
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I see two solutions for Pipedrive to implement:
- This could be as simple as adding a timer trigger to the automation workflow.
- Alternatively I would want to be able to set an ideal send time for each user (defaulting to Tuesday morning in the recipient's time zone) and have Pipedrive buffer mails until the time arrives.
Anyway: +1 for a feature like this.
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I agree with everyone requesting this feature. It is an essential tool for sales and marketing. Pipedrive you can't let MS Outlook outcompete you with this function! Let's bring it forward to a priority.
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Kenneth Dickerson said:
I agree with everyone requesting this feature. It is an essential tool for sales and marketing. Pipedrive you can't let MS Outlook outcompete you with this function! Let's bring it forward to a priority.
Agreed
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