Scheduler appointments not shown in the calendar

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Andreas Lakebrink
Andreas Lakebrink Member Posts: 2
First Comment Photogenic
edited November 2022 in Sales CRM #1

Hi,

An appointment booked via the scheduler is not shown in my calendar.. Neither in pipedrive nor in my outlook. That leads to double-bookings. Any idea? Thanks.

Andreas

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Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    #2
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    Hi @Andreas Lakebrink

    How do you know this event is booked if it does not show in your Pipedrive Calendar? Looks like something that our Support team should check further, please reach out to the official team via in-app chat or email support@pipedrive.com to get some more clarity on exact examples. Thank you!

  • Andreas Lakebrink
    Andreas Lakebrink Member Posts: 2
    First Comment Photogenic
    #3
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    Pipedrive support could solve my problem. - I chose "two way sync" as sync style. My mistake: You can choose the kind of activity that shall be synced to your outlook calendar. I had deactivated too many of them.

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