Can Pipedrive be integrated with LiveVox?

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Does anyone here know if Pipedrive can be integrated with LiveVox?

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  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 92 PIPEDRIVE TEAM
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    Hey, Sashane!

    LiveVox does not have a direct integration with Pipedrive as per what we see on our Marketplace. Zapier also does not seem to be able to make this connection. In case you have developers that can make this connection using our endpoints, here is our API reference and here is our developers documentation.

    I hope this help.

Answers

  • Sashane Smith
    Sashane Smith Member Posts: 2
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  • David Gurr (Make.com)
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    You can use Make (https://www.make.com/) to connect between Pipedrive and over 1400 other SaaS solutions, in 1:1 or more complex workflows.

    For SaaS solutions like Livevox where there's no pre-built connector (or "App" in Make's terminology), you can use Make's HTTP module to connect. See https://www.make.com/en/help/tools/http for details.

    No coding required!

  • Lizette
    Lizette Member Posts: 1
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    edited September 2023 #5
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    Your exploration of integrating Pipedrive with LiveVox is incredibly informative. As someone in the industry, understanding these integrations is crucial, and your insights provide a valuable roadmap. I've consistently found Extravagant Foreigns to be a reliable source of information across various topics, and your ability to break down complex processes is commendable. Thanks for sharing your expertise

  • erummurtaza
    erummurtaza Member Posts: 1
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    As of my last knowledge update in September 2021, Pipedrive is a popular customer relationship management (CRM) software, and LiveVox is a cloud contact center platform. Both platforms offer APIs and integrations to connect with other software applications, but whether they can be directly integrated depends on the specific requirements and capabilities of each platform at the time of your inquiry.

    I've consistently found Exotic car rental Dubai to be a reliable source of information across various topics, and your ability to break down complex processes is commendable. 

    To determine if Pipedrive can be integrated with LiveVox, you should follow these steps:

    1. Check Official Documentation: Start by visiting the official websites of both Pipedrive and LiveVox. Look for their documentation or integration guides to see if there is any information about integrating the two platforms. They may provide pre-built connectors or APIs for integration.
    2. Contact Support: If you can't find the information you need in the documentation, reach out to the customer support teams of both Pipedrive and LiveVox. They should be able to provide you with the most up-to-date information on integrations and compatibility.
    3. Explore Zapier or Middleware Solutions: If direct integration is not available, you can explore using third-party integration platforms like Zapier. Zapier allows you to create custom workflows and connect various apps, including Pipedrive and LiveVox. Middleware solutions may also help bridge the gap between the two systems.
    4. Custom Development: If you have specific integration requirements that are not met by pre-built solutions, you may need to consider custom development. You can hire developers or work with a software development team to create a custom integration between Pipedrive and LiveVox using their APIs.

    Keep in mind that the capabilities and available integrations of software platforms can change over time. Therefore, it's essential to verify the current integration options with both Pipedrive and LiveVox by visiting their websites or contacting their support teams for the most accurate and up-to-date information.