I'm using Salesflare Chrome extension instead of Pipedrive Add-on

Olivier LeadLion
Olivier LeadLion Posts: 11
Second Anniversary Name Dropper First Comment Photogenic
edited November 28 in Ideas and Product Feedback #1

The Gmail add-on is a great feature... well it use to be.

Prior to it becoming a add-on, it was a chrome extension and it was better. (But far from perfect)

I'm currently using the Salesflare with zapier to send my data to Pipedrive. Why ?

Because the Pipedrive Add-on is poorly design and not updated, it still look like a half beta version.

  • Can't access/update fields other than name, email, phone, organisation
  • Load forever when you try to use it
  • Currency for deals Zimbabwe (ZLE) and it can't be change
  • Field do not fill-up automatically (name, organization, email, phone number....)
  • Have access to 15% of Pipedrive

What it does? We go staright in "View in Pipedrive" and avoid working in this non-finish product.

I could say the same about the scheduler, it's half bake. it do not work with Zapier, can't add custom fields like organization.

Same with the calendar sync : it do not sync event with your calendar!

Nothing work as intended!

Please Pipedrive, before adding new feature, please revisit what you left unfinish on the table. It makes your tools a headache to use and make people leave. I'm a reseller and I'm loosing all my clients because Pipedrive is a great idea on paper, but it's not actionnable.

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Comments

  • Andreia Costa
    Andreia Costa Moderator Posts: 19 PIPEDRIVE CUSTOMER SUPPORT
    10 Comments First Answer Name Dropper Photogenic

    Hello @Olivier LeadLion ,

    Thank you for sharing this feedback with us. I would maybe suggest having different threads so it can be upvoted separately but I will share this internally.

    About the Add-on I would like to check this further, for example:

    • Currency for deals Zimbabwe (ZLE) and it can't be change

    The currency added should be based on your default one, is that not happening? If not, can you reach out to our support team so we can check on this please?

    I'm also sorry to hear that you are losing people due to things missing with our features, please continue to share your feedback with us so we can work on improving the current features we have

    Thank you,

  • Olivier LeadLion
    Olivier LeadLion Posts: 11
    Second Anniversary Name Dropper First Comment Photogenic
    edited November 24 #3

    My default currency is CAD

    When sharing in the chat, they say to come here,

    When sharing here, you guys say to share in a different thread

    Anyone working at Pipedrive or we have to do it all ourself?

  • Olivier LeadLion
    Olivier LeadLion Posts: 11
    Second Anniversary Name Dropper First Comment Photogenic
    edited November 24 #4

    I could add that the merge feature merge nothing.

    I have companies that are there 3 times with the exact same name and it did not merge or asked to merge them.

    Big Mess.

    Pipedrive is a mess

    I know you feel sorry about it and I should post it in a different thread. Don't bother telling me

This discussion has been closed.