Update of Products Prices

Danielle Dowler

Is there a setting that locks editing of product prices? I am currently trying to update prices of products and there is no edit option for the price however there is an edit option for description, sku and everything else.

CarlosPD

Hey @Danielle Dowler !👋🏼

I fully understand why this ability would be helpful however we currently do not have this option.

I will forward your feedback internally, another good place for your own visibility would be sharing it here aswell: Ideas and Product Feedback

Thank you for sharing!

TashaM

https://community.pipedrive.com/discussion/comment/34629#Comment_34629

So you anytime you need to update your product cost you have to create an entire new product? And if you delete your old product, won't it also delete from any current deals it's associated with, so then you end up having to have a bunch of duplicate products in your list?

Tony Xavier

Hello @TashaM,

I could provide some clarity here. The questions were if we could lock/prevent the users from updating the Product price, which is sadly not possible, and if the person/user has access to the product, they can update the price and other details.

To answer your question, you can edit the product's price anytime, but the price will not be retroactively updated to the existing deals.

For example, if you assign $20 for a product and use this product in multiple deals, the deal value will be $20. Then, later on, if you increase/edit the price of the product to $30, the existing deals would still have $20, and the new price will be only applied to new deals

dwood_LA

@Tony Xavier Hi Tony, could you please clarify your response above to @TashaM? I'm trying to update our prices on the Products table but there does not appear to be a way to edit the price of an existing product. Is that still the case? I'm asking again because your response seems to indicate otherwise, that it is actually possible. If it is, can you please let me know how to do it? I'm an admin user and should have access to update the prices. Thank you.

Pedro Manuel Gonçalves Franco

Hi @dwood_LA, @Tony Xavier and @TashaM ,

Pedro Franco, Engineering Manager at Pipedrive here.

Currently, it is not possible to have specific permissions to not allow certain users to edit product prices, either for a specific product or when mapping them to a given deal.

Also, if you have changed the pricing from certain products they won't change deals retroactively (or Smart Docs generated documents with product tables) as @Tony Xavier mentioned.

Only new deal line items would be pre-populated with the new prices. Hope it helps. I will forward the feedback internally.

itavikids

OK. The responses here are frustrating. You say a product price can be updated. How does one do that?

Thomas Graham

Tony & Pedro . . are you not understanding the question? Simply stated, How do we update product pricing in Pipedrive? We created a list of products and their associated costs . . the prices changed . . now how do we update the pricing for each product ?