Update of Products Prices

Danielle Dowler
Danielle Dowler Member Posts: 1 VERIFIED MEMBER

Is there a setting that locks editing of product prices? I am currently trying to update prices of products and there is no edit option for the price however there is an edit option for description, sku and everything else.

Answers

  • CarlosPD
    CarlosPD Posts: 40 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Likes First Answer

    Hey @Danielle Dowler !👋🏼

    I fully understand why this ability would be helpful however we currently do not have this option.

    I will forward your feedback internally, another good place for your own visibility would be sharing it here aswell: Ideas and Product Feedback

    Thank you for sharing!

  • TashaM
    TashaM Member Posts: 1 VERIFIED MEMBER
    Name Dropper First Comment

    So you anytime you need to update your product cost you have to create an entire new product? And if you delete your old product, won't it also delete from any current deals it's associated with, so then you end up having to have a bunch of duplicate products in your list?

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 159 PIPEDRIVE TEAM
    100 Comments 25 Likes 5 Answers Second Anniversary

    Hello @TashaM,

    I could provide some clarity here. The questions were if we could lock/prevent the users from updating the Product price, which is sadly not possible, and if the person/user has access to the product, they can update the price and other details.

    To answer your question, you can edit the product's price anytime, but the price will not be retroactively updated to the existing deals.

    For example, if you assign $20 for a product and use this product in multiple deals, the deal value will be $20. Then, later on, if you increase/edit the price of the product to $30, the existing deals would still have $20, and the new price will be only applied to new deals

  • dwood_LA
    dwood_LA Member Posts: 1 VERIFIED MEMBER
    Name Dropper First Comment

    @Tony Xavier Hi Tony, could you please clarify your response above to @TashaM? I'm trying to update our prices on the Products table but there does not appear to be a way to edit the price of an existing product. Is that still the case? I'm asking again because your response seems to indicate otherwise, that it is actually possible. If it is, can you please let me know how to do it? I'm an admin user and should have access to update the prices. Thank you.

  • Pedro Manuel Gonçalves Franco
    Pedro Manuel Gonçalves Franco Pipedrive Team Posts: 96 PIPEDRIVE TEAM
    Fourth Anniversary 25 Likes 10 Comments First Answer

    Hi @dwood_LA, @Tony Xavier and @TashaM ,

    Pedro Franco, Engineering Manager at Pipedrive here.

    Currently, it is not possible to have specific permissions to not allow certain users to edit product prices, either for a specific product or when mapping them to a given deal.

    Also, if you have changed the pricing from certain products they won't change deals retroactively (or Smart Docs generated documents with product tables) as @Tony Xavier mentioned.

    Only new deal line items would be pre-populated with the new prices. Hope it helps. I will forward the feedback internally.

  • itavikids
    itavikids Member Posts: 1 VERIFIED MEMBER
    First Comment

    OK. The responses here are frustrating. You say a product price can be updated. How does one do that?

  • Thomas Graham
    Thomas Graham Member Posts: 9 VERIFIED MEMBER
    Third Anniversary Name Dropper First Comment Photogenic

    Tony & Pedro . . are you not understanding the question? Simply stated, How do we update product pricing in Pipedrive? We created a list of products and their associated costs . . the prices changed . . now how do we update the pricing for each product ?

  • ezaehring
    ezaehring Member Posts: 2 VERIFIED MEMBER
    Fourth Anniversary Name Dropper Photogenic Combo Breaker

    @Thomas Graham , this must be edited from the individual product pages, not the product table. Click on the product name. Then hover over the price. On the far right side, there's a crayon edit button. Click on that, and you'll be able to edit the price.