Automated Email Campaigns - Sending different emails with a base deal stage
We have a requirement to send out multiple emails to clients with specific email template content.
The requirement is as below
We have created a deal stage "First Contact" where we will move the clients we have contacted. Basis this deal stage, we want to send out emails to the client as below
For e.g. Client was moved to the deal stage on 20th Jan 2023
Send 1st email to the client on 23rd Jan 2023
Send 2nd email to the client on 27th Jan 2023 and so on
We created workflow automation where we selected the trigger as deal stage "First Contact" and then added a delay of 3 days for the first automated email templates to be sent.
Now, do we need to create multiple workflows for the remaining emails to be sent? or can this be added in one workflow only?
Also, in case post receiving the 1st email in 23rd Jan 2023 if the client contacts us back, we do not want the remaining emailers to be sent out to the client. Is there a way to handle this use case?
Any pointers to solutions within Pipedrive or a third-party tool that will help us will be appreciated