How to connect one mail address with different contacts?
I was already in contact with customer support, maybe one of you has a workaround for this issue (if this is not the right category, I'm sorry):
I am currently in contact with a management regarding different Podcasts. I created a new contact in Pipedrive for each Podcast. However, I only have one email address stored in each of these contacts.
The issue is that I cannot start different conversations to only one email address out of multiple contacts without getting Pipedrive confused and placing the whole email conversation in only one of the contacts and there are still mails missing.
For example: I start 1 email conversation in contact A and another conversation in contact B. Both have the same email address as receiver but different topics. Pipedrive puts these mails and the replys in contact C.
What can I do here? I can only connect 1 contact to the mail address.