Products image visibility - mobile

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Carla_82292
Carla_82292 Member Posts: 1
Photogenic
edited March 2023 in Sales CRM #1

Hi, how have you solve to see the products details (costumized fields & images) on mobile using pipedrive?

Thanks in advanve for your thoughts

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Answers

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 102 PIPEDRIVE TEAM
    First Comment First Anniversary First Answer 5 Likes
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    Hey, @Carla_82292!

    Currently with the mobile app, we cannot guarantee that images inside of notes will work, as notes are made for text purpose mostly. To add an image to an item so that it is visible on the mobile app, we suggest uploading a file to the item instead.

    Custom fields, on the other hand, should be visible. If you are having difficulties in this process, please reach out to our Support Team for assistance.

    Thank you.