New: Automate email & activity sequences with a new Wait for condition step!

Nuno Oliveira
Nuno Oliveira Posts: 102
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PRODUCT MANAGER
edited May 5 in What's New #1

Hey, Pipedrive Community! 👋 

We are currently improving the ability to automate email & activity sequences, by adding a new Wait for condition step.

🚀 What is Wait for condition step? 

Enables you to set up automations that wait for something to happen, and continue a sequence after that is true. If not, and the maximum checking time has expired, the automation stops.

Examples of use cases:

  • Deal created > create activity > as soon as the activity is marked as done within 5 days > create activity
  • Deal moved to stage X > send email > as soon as the email is replied within 5 days > send email


🚀 Who has access? 

The Wait for condition step is now available to all customers in Advanced above plans. 

Learn more

Comments

  • BaptisteBCA
    BaptisteBCA Posts: 249
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    ✋✋✋✋✋✋✋✋✋✋✋✋✋

  • Martin Miersch
    Martin Miersch Posts: 6
    First Anniversary First Comment Photogenic Premier Solution Provider
    edited April 11 #3

    👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻👋🏻

    We would love to try it out and test it for our kapio-clients.

  • Would like to test it!

  • Nicki Kane
    Nicki Kane Posts: 53
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    Yes please- this would be super helpful!!!

  • Graham Cox
    Graham Cox Posts: 114
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    Would love to test this too, thank you.

  • Hi @Nuno Oliveira

    I would like to have access too. I will PM you the email ID of the account.

  • Yes please, sign me up!

  • This was a great addition.

  • Would love to start working with it!

  • 🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️

  • Yes please! This would be great to our organisation - we currently have to use zapier for some automations but once this is live we will be able to use this! Thanks

  • Yes, beta please :)

  • Yes, I'd like to join the beta!

  • Yes, beta please :) Interested.

  • Nuno Oliveira
    Nuno Oliveira Posts: 102
    Third Anniversary 25 Likes 10 Comments Name Dropper
    PRODUCT MANAGER

    Hey everyone! The Wait for condition step is now available to all customers! 🚀

    Learn more

  • @Nuno Oliveira I've just tried this out. I've created an automation with the trigger 'Renewal date updated' - this is when an organisation level custom field (date field) is updated. What I wanted to do was then add a 'wait for' step to be 'wait for the renewal date' or 'wait for 60 days before the renewal date' to perform the action 'create deal' for the renewal. But it's telling me I need to create an action before I can use the wait for step - is this right?

  • Nuno Oliveira
    Nuno Oliveira Posts: 102
    Third Anniversary 25 Likes 10 Comments Name Dropper
    PRODUCT MANAGER

    Hi @Emma Melling! That is correct. For the scenario you mention the Wait for condition step is not a good fit. We plan to work on this need to trigger actions based on date fields later this year. I'll be updating our progress here in the community.