Why is an app suddenly a manager account and i cant reach support?

noturbusiness Member Posts: 2
First Comment
edited April 2023 in Sales CRM #1

I installed an app and deinstalled it, because it was not working. No i cant reach support, because in the Chatwindow and also via email it says, my account is managed by them and i have to contact them. wtf is this?

how can i revoke this?

I never gived permission to manage my account. iam the only owner and i cant see anything else...

Does they have my data?

Iam really mad about this nonsense

.Thx for tipps


  • Josh Buesking
    Josh Buesking Member Posts: 173
    First Anniversary First Comment First Answer 5 Likes

    Lot's of this going on right now. Not sure what the deal is but I can't find any sort of announcement about change in support.

    I signed up for pipedrive 2016. Scared to find out if one day I need support and this happens to me.

  • noturbusiness
    noturbusiness Member Posts: 2
    First Comment

    is no one reading this???

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,037 COMMUNITY MANAGER
    First Anniversary 5 Likes First Comment First Answer

    Hi @noturbusiness , I understand our support team has since contacted you directly to help in this matter, they will be able to tell you more about your account status and any changes to how support is provided.