Why is an app suddenly a manager account and i cant reach support?

noturbusiness
noturbusiness Member Posts: 2 VERIFIED MEMBER
First Comment
edited April 2023 in Sales CRM #1

I installed an app and deinstalled it, because it was not working. No i cant reach support, because in the Chatwindow and also via email it says, my account is managed by them and i have to contact them. wtf is this?

how can i revoke this?

I never gived permission to manage my account. iam the only owner and i cant see anything else...

Does they have my data?

Iam really mad about this nonsense

.Thx for tipps

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Answers

  • Josh Buesking
    Josh Buesking Member Posts: 213 VERIFIED MEMBER
    Fourth Anniversary 100 Likes 100 Comments 5 Answers
    #2

    Lot's of this going on right now. Not sure what the deal is but I can't find any sort of announcement about change in support.

    I signed up for pipedrive 2016. Scared to find out if one day I need support and this happens to me.

  • noturbusiness
    noturbusiness Member Posts: 2 VERIFIED MEMBER
    First Comment
    #3

    is no one reading this???

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,293 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    #4

    Hi @noturbusiness , I understand our support team has since contacted you directly to help in this matter, they will be able to tell you more about your account status and any changes to how support is provided.

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