Slack notification for new emails

Nicholas Faz
Nicholas Faz Member Posts: 9 VERIFIED MEMBER
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in Sales CRM #1

Hello everyone,

I've been wracking my brain for the last several days trying to figure out an automation that will send a Slack notification every time a new email lands in our inbox. If anyone can help with this I would be SUPER grateful 😊

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Answers

  • Mykola Zhuk
    Mykola Zhuk Member Posts: 10 VERIFIED MEMBER
    10 Comments Name Dropper Photogenic First Anniversary
    #2

    Hello Nicholas,

    I recommend using this solution: https://www.make.com/en/integrations/pipedrive/slack

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,608 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    #3

    This should be easy to set up using Zapier or Make/Integromat.

  • Nicholas Faz
    Nicholas Faz Member Posts: 9 VERIFIED MEMBER
    First Comment First Anniversary
    #4

    Hello Николай, and Amit,

    Neither make nor Zapier seem to be the solution. There is not trigger to identify a new email landing in the mailbox, let alone a new email landing in an associated thread or deal object. I've also checked the Pipedrive API and there are no rich logic to emails. All that's available is GET one email message, GET mail threads, GET all mail messages of mail thread, PUT mail thread details and DELETE mail thread. If I find a solution, I'll update this thread.

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