Lead to deal when reply to email

matthieu from waldo

Hi,

I just created my first automation:

When a lead is added, send an email. If the email is replied, convert to a deal.

Sending the emails works well. But pipedrive doesn't create the lead.

Any idea what the issue is?

Thanks,

Matthieu

Amit Sarda (AmitSarda.xyz)

You didn't add a wait/delay condition.

matthieu from waldo

yes thanks Amit! issue solved