Unlink single email not whole thread

Thomas Szteliga
Member Posts: 39 VERIFIED MEMBER




Sometimes customers send new orders by using the Reply function and then they're editing the subject field.
This causes that such email is being assigned to an old thread/deal and we're unable to unlink this single message from this old deal, because it's only possible to unlink a whole thread...
Would be great to have an option like this.
3