Is there a way to link leads to a deal (or vice versa)?

ACB
ACB Member Posts: 9
Name Dropper First Comment First Anniversary

The only way I can see to link leads to deals is by converting the lead into a deal.

Sometimes we have multiple leads connected to a single deal (for example, leads from different individuals at the same company, or leads that came in a year apart/for different reasons or products).

Other scenarios might be: a lead goes cold and gets archived, but then the customer comes back ready to buy (so you create a deal); or someone might forget to convert the lead into a deal (and create a new standalone deal).

Are there other ways to link leads and deals? Can you link multiple leads to a deal?

Thanks!

Answers

  • inacyakup
    inacyakup Member Posts: 177
    5 Likes First Answer First Comment Name Dropper


    Hi

    You can combine them by following these steps without converting them into an deals.



  • JuliePTB
    JuliePTB Member Posts: 1
    First Comment

    I am having this same issue. The merge feature only lets me merge a lead with another lead. How can I mark a lead as converted to a deal if the deal already exists (the made a purchase after the lead was archived)?