Email Automations & Preventing team members from moving deals backwards
As Pipedrive does not have the option to prevent deals being moved backwards in Pipedrive, we set up the following automation which works great.
Automation 1 - Prevent Stage Moving 1-2 day follow up backwards
However, needing some assistance to prevent an email automation sending the client the same email twice. This occurs when a sales rep accidently moves a deal backwards (from 1-2 day follow up to appointment set) and the above automation is triggered and moves it back (from appointment set back to 1-2 day follow up), therefore triggering the same email automation to send again. Is there a workaround to this?
I have tried delays etc but would love some assistance, suggestions or ideas to work around this as both automations are important.