Project insights and analytics: cancellation reasons

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emmchugh
emmchugh Member Posts: 1 VERIFIED MEMBER

We use our project pages to manage our active members (deals we have closed and converted to members). When a member cancels their account with us, we cancel their project in pipedrive. It would be helpful to have insights dedicated to project length and cancellation reasons.

Ideally, we would like to be able to create reports for reasons why people cancel their memberships and have the option in insights to see how long people are members, the average length of a project, and reasons for leaving.

Can we add the drop-down like in deals for "lost deal" to projects for "cancelled project"?

Is there a way to track projects similarly to deals in the insights page?

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