New to Pipedrive - So sorry in advance, took it over from an ex member of staff


For making sales calls and tracking of the stats is it possible to set out call outcomes to report back on

For Instance say I wanted to after a call pick one of the 5 options for reporting to see how many dials lead to the following

Connected to Prospect, No Answer, Not Available, Cant get past Gatekeeper, Voicemail

Does anyone have this setup?

Thanks in advance