Facebook&Instagram comments

inacyakup
inacyakup Member Posts: 179 VERIFIED MEMBER
100 Comments 25 Likes 5 Answers First Anniversary
edited August 2023 in Apps and Integrations #1

Hello everyone

Can I upload Instagram and facebook comments to my pipedrive system as a lead? Or wouldn't it be nice if there was such an option.


Best Regards

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Answers

  • Sophie
    Sophie Pipedrive Team Posts: 223 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hi @inacyakup!

    I am not sure if we have any integrations that work with Facebook or Instagram comments but we do have a native integration with Facebook Messenger that will allow you to create leads linked to these conversations- Pipedrive Integration: Facebook Messenger. You can see more here as well- Facebook Messenger integration FAQ

    Depending on what you are looking to do, you also may be able to set an automation up with Zapier- Zapier and Facebook Leads, they have a similar setup with Instagram as well, here!

    Here is a page of our Facebook integrations on our Marketplace and our Instagram integrations here!

    I hope this helps a bit! 😊

  • David Gurr (Make.com)
    David Gurr (Make.com) Member Posts: 65 VERIFIED MEMBER
    10 Comments First Anniversary 5 Likes First Answer
    edited September 2023 #3

    Hey @inacyakup

    Make has pre-built connectors for Pipedrive and Facebook. You could easily build a Make scenario that uses the Facebook Pages app to Watch for Comments and then uses the Pipedrive app Create a Lead module to add the lead to Pipedrive.

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    If you'd like to know more, DM me and I can explain further.

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