Label Field in Email template

Pipedrive User 164
Pipedrive User 164 Member Posts: 171
First Anniversary 5 Up Votes First Comment 5 Likes
edited September 2023 in Ideas and Product Feedback #1

Is it not possible to use the Label fields in email templates or am I missing something?

If thats the case are there plans in the future to allow the use of Label values in email templates?

1
1 votes

Submitted · Last Updated

Comments

  • Andreia Costa
    Andreia Costa Pipedrive Team Posts: 128 PIPEDRIVE TEAM
    First Anniversary First Comment First Answer 5 Likes

    Hey @Pipedrive User 164 👋

    At the moment we don't have the option to use any Labels as a dynamic field in our email templates - mainly because labels are usually used to organize data into Pipedrive.

    If I may leave a suggestion here, perhaps a custom field would work for you? We do support custom fields so maybe that can work. I'll pass the feedback to our Product Developers about having the option to use Labels in our Email templates :D

    Thanks!