Zapier - Updated Person / Find Person & Custom Fields

Lee Vaniderstine
Lee Vaniderstine Posts: 1
edited July 25 in Apps and Integrations #1

I'm trying to make a zap that updates another system when a contact us updated in Pipedrive. A crucial component is grabbing data from the custom field on the person. 

Is this possible? I don't seem to be getting my custom field via Zapier.

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited April 29 #2

    Hi @Lee Vaniderstine !

    Every custom field created in Pipedrive has its unique API key, so as long as Zapier has built the option for fetching it from their end, it should be possible to map out that data into your zap.

    Two handy tips:

    • Make sure you have your zap fetch a sample after you set up the trigger, it really helps visualize what you're building.
    • Have you checked the "custom" tab? From there you can select the placeholder for the type of field you want to map out, including custom fields. Here's an example of what it would look like:
    image

     

    If the issue remains, I suggest you reach out to Zapier's Support Team (or to [email protected]), so they can help you do any further troubleshooting necessary.