Why is Pipedrive Campaigns so bad?
Here is my issue:
- When I connect a form with an automated campaign, it will send the email just once to whoever fills the form, if the person fills the form again and submits it, he/she will not get another email, pipedrive blocks it saying "repetitive campaign"
- The worst part about this is there is no way the person will know this, there is no alert that mentions "already registered", there is no notification that will be sent saying "already registered", it will be just left to their own imagination. They will never know if they are getting an email or not.
- This is even worst for our use case as we are giving "downloadable files" after the form is filled. so if they miss the email or it gets buried under other emails, no matter how many times they fill the form again they will not receive any emails with the files. This looks really bad on us as a brand.
Note: We are using the webform tool of Pipedrive