Email conversation linked to different Lead
Good morning,
I have an issue with an email thread being linked to the wrong lead, both having different email addresses, companies etc.
Did anybody else experience this and could possibly tell me the reason or has a quick fix?
Thank you very much.
Comments
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Hi Johannes!
Sorry to hear about the issue. I believe you might be getting affected by this - https://support.pipedrive.com/hc/en-us/articles/115004281665-How-are-emails-threaded-in-Pipedrive-
If it's the case or even if it's not, I highly recommend to reach out to our Support via live chat or at support@pipedrive.com so that our team can look into it and help you get to a resolution
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Johannes, did you ever get this fixrd? This has been continuing for me for a few months now and no one seems to have the answer
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