Insights report for sales cycle duration in Pipelines that we do not "win" the deals?
I am looking for a way to create an insights report that will give me the average time spent in 3 of the pipeline stages in a pipeline that we do not ever mark the deals as "won". I have a pipeline with 5 stages. The first stage is a holding stage and I don't want that included in the average sales cycle time. The 5th stage is our "won" stage where we leave the deals without actually winning them. So what I need is a report that tells me the average time it takes a deal to move through the middle three stages to get to the last one? (Once in the last stage we leave them there forever so I don't want that stage to throw off the average sales Cycle. Similarly, the deals sit in the first stage for a while sometimes without being worked on so I don't want that first stage to be included in the report.) Thanks for the help!!!
Answers
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Hi Ed -
You can definitely create this report using a Deal Duration report.
When you add the filters to the report, ensure you include "Open" as one of the Statuses and a “Stage Entered” filter, selecting only the stages you want to include. Please see the screenshot below.
Please feel free to reach out if you would like additional support.
- Liz
Schedule a Working Session | Pipedrive for Beginners | Pipedrive Integrations
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A combination of custom fields to capture the start date (first stage) and the end date (last stage), a Pipedrive automation workflow, a scenario using Make/Integromat or Zapier, and a report in Insights or Coupler + Google Sheets/Tableau should give you what you're looking for.
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