mass removing blocked emails

nick moose
nick moose Member Posts: 1
in Sales CRM #1

Hi I send a group email and I received a lot of blocked replies, how do I remove these contacts? is there a way for pipedrive to detect it and remove them automatically or do I have to manually remove them one by one.

Answers

  • Andreia Costa
    Andreia Costa Moderator Posts: 86
    5 Answers Second Anniversary 10 Comments 5 Likes
    CUSTOMER SUPPORT
    #2

    Hello @nick moose 👋

    As far as I know, there's no way to remove them in bulk - it's the email provider that sends the blocked message and since we are a mirror of the email provider, those emails are then synced to Pipedrive. The only way to make sure this doesn't happen would be to manually remove the emails from your account.

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