mass removing blocked emails

nick moose
nick moose Member Posts: 1 VERIFIED MEMBER
in Sales CRM #1

Hi I send a group email and I received a lot of blocked replies, how do I remove these contacts? is there a way for pipedrive to detect it and remove them automatically or do I have to manually remove them one by one.

Answers

  • Andreia Costa
    Andreia Costa Pipedrive Team Posts: 169 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hello @nick moose 👋

    As far as I know, there's no way to remove them in bulk - it's the email provider that sends the blocked message and since we are a mirror of the email provider, those emails are then synced to Pipedrive. The only way to make sure this doesn't happen would be to manually remove the emails from your account.

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