Can't get Teams integration to work!

Stu R.
Stu R. Member Posts: 7 VERIFIED MEMBER
Name Dropper First Comment Photogenic
edited October 2023 in Apps and Integrations #1

I've been trying for an hour to get the Teams integration to work, since I want to automatically add a Teams meeting link when someone schedules a meeting with me.

I have a Teams work account and a Pipedrive Advanced plan. I've tried to sign-in and out of both Pipedrive and Teams. Clear cookies and cache. Log in incognito. The works...

From the installation guide (https://support.pipedrive.com/en/article/pipedrive-integration-microsoft-teams) it looks like I should get a message from Pipedrive bot, and then Microsoft Teams OAuth, and then a code. This is not appearing. I've tried to both "Add" the app directly, and "Add to a team".

When I add the Pipedrive integration, I just get this... (the prompts are from me)

Pls halp.

Answers

  • Stu R.
    Stu R. Member Posts: 7 VERIFIED MEMBER
    Name Dropper First Comment Photogenic

    So it turned out that the integration does not work with the latest version of Teams. Need to use the Classic version. Problem solved.

  • Yann R.
    Yann R. Member Posts: 2 VERIFIED MEMBER
    First Anniversary First Comment Photogenic
    edited January 25 #3

    To Developers: Any timeline for an update release to allow the integration with 'New Teams'?

  • Sophie
    Sophie Pipedrive Team Posts: 202 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes

    Hi all,

    I have followed up with this report internally and have found that our team is actively working on making these improvements. At this time we still do not have a timeline of when this will be corrected but want to thank you for your patience in the meantime.