New to PD - need help with Contacts back to Leads
I have a bunch of contacts in PD but many are very cold and could do with re-qualifying, or starting again. Some are probably dead.
What is the best practice to move the Contacts back into Leads? Or is there a better option? If I manually add them as a lead I get a duplicate record!
Thanks,
A
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Hi @Adamskier - this article should help:
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Hi @Adamskier -
You can use a custom field and workflow automation to create a Lead linked to a Person. Take a look at this 1.5-min video for a brief overview of the process.
Please feel free to reach out if you would like additional support.
- Liz
Schedule a Working Session | Pipedrive for Beginners | Pipedrive Integrations
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