Purchasing the essential package

Hello, I have been trialing the professional package but too large for our company and want to sign up on the essential package but can't see how and need some advice please.


  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,052 COMMUNITY MANAGER
    First Anniversary 5 Likes First Comment First Answer

    Hi @Carol Chandler , you can access your account's billing section and make changes to your plan there. Here's where to find it.

  • Carol Chandler
    Carol Chandler Member Posts: 3
    First Comment

    Thank you for your reply essential is promoted at £14.90 a month but billing is showing £21.90?

  • Sophie
    Sophie Pipedrive Team Posts: 133 PIPEDRIVE TEAM
    First Answer First Comment 5 Likes First Anniversary

    Hi @Carol Chandler!

    The currency and cost for your Pipedrive account invoice are determined by the billing address provided in the billing details. Unfortunately, due to external factors such as VPNs or other location-based constraints, a different currency or cost may have been displayed on the pricing page.

    The cost and currency that appear when you enter your billing details will be the correct cost for your plan. I hope this helps to clarify! If you are having any difficulties with this, please reach out to support via the chat option in your account!