Is there a way to prevent duplicated contacts coming from facebook leads?
I'm sorry if this is a stupid question but im new here. 😄
Is there a way to prevent duplicated contacts coming from facebook leads?
Zapier has something called "find person" that "do the work for you". But i cant use Zapier.
Thank you!
Answers
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Can you share why you can't use Zapier? That could help determine which solutions are viable for you
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Got it. I work at Relay.app and we have much more generous pricing including a big free tier and $9 unlimited tier (relay.app/pricing). Happy to help you get set up if you're interested.
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Hi @DDias -
You can use https://[[YOURDOMAIN]].pipedrive.com/settings/duplicates?type=person or a tool like https://dedupe.ly to merge duplicate people if they’re created, but unfortunately as it exists now the Leads App is always going to Create a New Person.
Please feel free to reach out if you would like additional support.
- Liz
Schedule a Working Session | Pipedrive for Beginners | Pipedrive Integrations
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Hi @DDias,
LeadBox service can send leads from Facebook lead forms to Pipedrive checking for duplicates among contacts and even among active deals (if you need it).
I will be glad to assist you with the settings of our LeadBox service. You can chose the convenient time for making this settings online with our support team
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As Jacob mentioned in an earlier comment, you can check out the Facebook Lead Ads integration in Relay.app https://www.relay.app/apps/facebook-lead-ads/integrations
@DDias here's a sample screenshot to support your use case of getting the person from Pipedrive first, and only add them if they don't exists:
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