I'm sorry if this is a stupid question but im new here. 😄
Is there a way to prevent duplicated contacts coming from facebook leads?
Zapier has something called "find person" that "do the work for you". But i cant use Zapier.
Can you share why you can't use Zapier? That could help determine which solutions are viable for you
Its to expensive for now. Im using ApiWay for the integration betwen Facebook Leads app and Pipedrive.
Got it. I work at Relay.app and we have much more generous pricing including a big free tier and $9 unlimited tier (relay.app/pricing). Happy to help you get set up if you're interested.
And Relay.app do the "find person" thing?
Hi @DDias -
You can use https://[[YOURDOMAIN]].pipedrive.com/settings/duplicates?type=person or a tool like https://dedupe.ly to merge duplicate people if they’re created, but unfortunately as it exists now the Leads App is always going to Create a New Person.
Please feel free to reach out if you would like additional support.
Schedule a Working Session | Pipedrive for Beginners | Pipedrive Integrations
LeadBox service can send leads from Facebook lead forms to Pipedrive checking for duplicates among contacts and even among active deals (if you need it).
I will be glad to assist you with the settings of our LeadBox service. You can chose the convenient time for making this settings online with our support team
As Jacob mentioned in an earlier comment, you can check out the Facebook Lead Ads integration in Relay.app https://www.relay.app/apps/facebook-lead-ads/integrations
@DDias here's a sample screenshot to support your use case of getting the person from Pipedrive first, and only add them if they don't exists: