How can I increase the size limit of notes in activities?
We always recommend to our clients to take a screenshot of the WhatsApp screen and paste it in the activity notes.
Today, a client contacted us, mentioning that this is no longer possible as Pipedrive has limited the message size.
Do you guys happen to know if this is due to a recent update, or how can my clients increase the size limit of notes in activities??
Best Answer
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Hi @Felipe Traina 👋
This is indeed a new limit in place, you can read more about this here: https://developers.pipedrive.com/changelog/post/breaking-change-new-note-size-and-notes-per-deal-limits that section also discusses the data limit per note.
If they don't have any possible workaround, maybe there's something else we can do. Please have them reach out to our Support team - we can always see if more can be done!
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