We've just upgraded to trial the Power Plan. But the features don't work
Through some chats over the past 24 hours, I've been told a few things:
- It's an engineering problem that some members don't have access to Projects
- You don't get the added features in a trial that you would if it wasn't a trial; that we need to pay for the Project seats in order to get the Project seats added. (huh? What's the point of a trial upgrade if you don't get to try the features? There's not even the chance for me to buy the Power version-- by default it's a free trial)
- That we better NOT Pay for the additional seats to have access to Projects during the trial because PD has a no refund policy.
After being a customer for 8 years, this is very odd and confusing to me. Not my normal PD experience. HELP!!!!