When replying in Pipedrive, why does it sometimes start a whole new thread?
Perhaps a bug, but I don't know where to report those...
Sometimes when I reply to a pre-existing email thread in Pipedrive, it creates a new email thread with the same subject and quoting all the previous emails in the footer.
Is this something others have experienced?
To note, I like to switch between sending emails in my gmail client and in Pipedrive, depending on where I am in my work day. That's the only thing that I can think of that might be leading to this behaviour, but it's quite frustrating in any case!