Trial

JohnDoePlzCancelTrial
JohnDoePlzCancelTrial Member Posts: 1 VERIFIED MEMBER
in Sales CRM #1

How do I cnacel my trial

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,320 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    #2

    Hi @JohnDoePlzCancelTrial , no action is needed if you haven’t added your payment details; you can just let your trial run out. If you have added your billing information or would like to know more details on what happens to your trial account, please have a look at this knowledge base article.

  • Martin Krajčír
    Martin Krajčír Member Posts: 11 VERIFIED MEMBER
    Second Anniversary 5 Up Votes Name Dropper First Comment
    #3

    Hi @JohnDoePlzCancelTrial

    Never use the upgrade option for a trial of a higher plan. The Pipedrive support and sales teams deceive customers. I could not downgrade from the trial to my previously paid yearly plan. I had to pay extra costs when the higher plan trial did not solve my issue, despite sending multiple feedbacks about why it is not a proper technical solution.

Categories